ORDERING A BICYCLE

Our bikes are available by mail order or collection from our central London workshop (Farringdon tube).

Our opening hours for enquiries and test ride appointments are 11am - 6.30pm, Wednesday to Saturday.
Please contact us for an appointment.

Delivery costs £25 (same day) within London Zone 1 or £35 (overnight) to anywhere else in the UK*

Payment by cash, cheque or Paypal (mail order only, £10 supplement). Please note we do not have a credit card machine.

Please call us if you're buying a bike as a gift. We can help you choose the model and supply a gift card.

  

Telephone:

Email:

Address:

020 7253 1058

info@bobbinbicycles.co.uk

(strictly by appointment) 31, Eyre Street Hill, London EC1R 5EW



OUR TERMS

A non-refundable deposit is required for advance or special orders. Full & cleared payment is required before collection / dispatch. Warrenty is one year on frame, six months on parts (not including normal wear and tear). Accessories are sold as seen.

We do not accept returns. As bicycles are made from a series of parts, faults will be dealt with on a part-by-part basis, before any product swap or return. Our bikes are simply constructed and we stock spare parts, so we will do our best to deal with any issues inside and outside the warrenty period.

Our bikes are for riding on tarmac roads only. Customers are responsible for checking their bike for wear and tear before riding. Customers are responsible for the safe riding of their bike and we do not accept responsibility for any consequences arising from the riding of our bikes.

Steel bikes should be covered if stored outdoors.

Boxed couriered bikes:
All bikes are unpacked and checked by us before dispatch.

Customers are responsible for unpacking and checking the bike BEFORE signing for it. If the bike has been damaged in transit, do not receive and sign for it - we cannot make a transit insurance claim if you do.

Delivery charge includes one failed delivery. For more than one failed delivery, customers will be charged again.

Customers are responsible for correctly assembling their bike. We do not accept responibility for incorrect assembly, nor any consequences arising from this.

*UK delivery charge of £35 applicable to most UK mainland destinations. Supplements may apply for Scottish Highlands and other areas - please check on ordering.